Crystal Beach Hotel Ocean City, Ocean City

I had a really frustrating stay at this hotel. The location on the Boardwalk is fantastic, but I was disappointed by the cleanliness of my room and the service received. Although the staff was friendly, the fact that I had to switch rooms late at night wasn’t ideal. The bathrooms were in bad shape, which really affected my overall experience. I won't be coming back again.

My stay at this hotel had some ups and downs. On one hand, the location was fantastic, perfect for our family vacation and close to the beach. The staff was friendly and welcoming, but I was quite disappointed with the room conditions, which felt outdated and not very clean. The service was lacking due to the lack of daily cleaning. Overall, while the hotel had a great location and friendly staff, the room quality really brought the experience down.

The hotel has a great location right at the beginning of the boardwalk, making it easy to access main attractions. However, the room was not as private as I expected, and I had to request clean sheets since they didn’t change them during my stay. The service was inconsistent, with a mix-up in my room switch that caused some frustration, and the dining options were quite limited. Overall, it was a decent stay, but there’s room for improvement.

I had a pretty good stay at this hotel. The location is excellent, right on the boardwalk and just a short walk to some great restaurants. My room was comfortable and clean, but I found the dining options lacking, especially since there wasn't a continental breakfast offered. The staff was friendly and accommodating, but they could use a little more enthusiasm. Overall, it's a decent choice, especially for its proximity to the beach.

The hotel had a lovely atmosphere and the staff was friendly and professional, which made for a pleasant stay. The location was decent, being close to the beach but a bit further from popular attractions than we expected. Although the rooms were nice initially, they could use some deep cleaning and maintenance. The dining experience was lacking due to unevenly cooked food, making it a mixed bag overall.

I had a mixed experience at the hotel. On the bright side, the location is fantastic, being so close to the beach, and I really appreciated having a microwave and fridge in the room. Unfortunately, the cleanliness was a big issue, especially with the bathrooms and air conditioning unit. The service varied, with some staff being friendly, but others seemed annoyed, which was off-putting.

I had a mixed experience at the hotel. On the plus side, the location was fantastic, right on the beach and in a quieter area yet close enough to walk to everything. The rooms were spacious with a nice partial ocean view, but the service left a lot to be desired due to some rude staff interactions. The amenities were decent, but some could have been better managed, especially with the dining options being limited at the time of my stay.

The hotel had a spectacular oceanfront view, and the location was perfect, right on the beach. However, the amenities were lacking, and the room felt a bit damp, which made it less comfortable than I had hoped. The service was friendly and responsive, although sometimes it felt like they were understaffed. Overall, while there were some good aspects, there’s definitely room for improvement.

I had a mixed experience at this hotel. The location is fantastic, being right off the boardwalk and quiet enough to relax. The rooms were decent but had a few issues, especially with the sliding door. Service could use improvement, as some staff members were a bit rude. Overall, it offers good value for the price, but there are definitely some areas that need attention.

The hotel has a great location, right at the beginning of the boardwalk, making it a quiet retreat while still being just a short walk from the main attractions. The rooms looked clean upon arrival, but unfortunately, there were some issues with spider webs that detracted from the overall cleanliness. The service was quite disappointing, with rude staff and a lack of attention to detail. The dining options were average but convenient, given the proximity to other attractions. Overall, it’s a decent place to stay, but the service really needs improvement.